Due to the recent concerns over the coronavirus in Hong Kong, in order to protect our staffs and consumers while minimising the spreading of virus, we shall impose limited service arrangements for the following with immediate effect:
(1) Customer Service Hotline
(2) Delivery Service
(3) On-site repair and installation
We will resume our normal operation as soon as possible upon speculation on the situation. Please contact us via our website
or call us at 2406 9138 for any enquiries.
We apologize for any inconvenience caused and thank you for your understanding.
No more smelly oven cleaner! The catalytic panels at the sides of SERENO ovens have a special enamel coating that absorbs and oxidises grease and grime at normal baking temperatures. Simply replace them when they have reached absorption capacity.
Remarks: * All products purchased cannot be returned, refunded or exchanged. * Delivery charge of each product is HK$40. Delivery fee will be waived when the order is placed together with an appliance. * The packaging of product(s) may be damaged during transportation. * The photo is for reference only. * Delivery service is applicable to areas within Hong Kong only (Tung Chung, Ma Wan & Discovery Bay** included - surcharge applies). Our service does not cover Hong Kong's outlying islands (such as Cheung Chau and Lantau Island etc), other remote areas and Macau. **For customers requesting delivery to Discovery Bay, our customer service representatives will contact you directly for arrangements. Additional fee will apply.